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FAQ

Arzenia Consulting frequently asked questions

Can the company handle shipments from Manila Customs and forward them to Mactan?

YES, we cater to domestic shipments from Marilero Cebu to Davao, Gen Santos City, and Bacolod.

Are US flag carriers available for direct shipping to Subic Bay?

Yes, this will be handled by the shipment originator.

Can the company handle cargo shipments between the US and the Philippines, or are their services limited to domestic shipments within the Philippines?

We handle domestic and import/export shipments from the US by air or sea.

What is the estimated cost or fee for expediting equipment through customs? Is it a flat fee or a percentage of the total cost?

The cost depends on the shipment value.

What is the process for using their service to import and export items to and from the country?

Items shipped will arrive directly to Subic by air or sea.

 • Items will be received and cleared through Subic as diplomatic items.

 • Coordinate with freight forwarding to handle the items to their final destination.

 • Items will be cleared by hand through Manila‘s finance and customs as Priority.

 • Best practices include forwarding all documents for shipment in advance.